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Northgate Center
507 N. Highway 77, Suite 512
Waxahachie, TX 75165
Phone: (972) 937-4424
Fax: (972) 937-4258
admin@drsingletondds.com
Patient Care
 
Patient Resource Links:
Texas Dental Association
American Dental Association
Care Credit (Patient Financing)
 
Appointment Policy
 
Our office's goal is to provide each and every patient with quality treatment in a timely manner. Please be aware of our appointment policy and understand we will do our best to respect your time in our office.
  • 24 hour cancellation notice is required. Less than 24 hour notice results in a failed appointment.
  • Late arrivals of more than 15 minutes may not be seen that day depending on treatment needs and according to other patients scheduled.
  • Failed appointments, including cancellations with less than 24 hour notice and late arrivals, may be subject to a charge of $30.
  • Excessive failed appointments may result in discontinued treatment with this office.
 
Payment Policy
 
The patient is responsible for payment of all services rendered on his/her behalf or on his/her dependents behalf. Payment is due at the time of service unless other arrangements have been made. Payment methods accepted are cash, check, Mastercard, Visa, and Care Credit.
 
Our office offers two discounts for eligible patients:
 
5% Cash Discount - Patient eligible if complete balance is paid at time of service by cash, check or money order.
5% Senior Discount - Patient eligible if over 65 and self pay (no insurance benefits used). This discount can be combined with the cash discount to result in a total of 10% off the amount due.
 
Insurance Policy
 
Our office will make every effort to file services to the patient's primary insurance, but this service is strictly a courtesy. We are not contracted or in network of any dental insurance company; therefore, it is the patient's responsibility to provide the necessary information required for claim submission. Our office requires confirmation of insurance benefits prior to the patient's appointment date. If confirmation is not obtained at least one day prior, the patient will be required to pay out of pocket for that day's services. Any portion not paid by the insurance company is the responsibility of the patient. Patient’s insured by Delta Dental will be required to pay in full on the date of service. Reimbursement will then be sent to the patient by Delta Dental.